Contact SS Traders | SS Traders

SS Traders is a small independent team. We don't have a call centre or a chat bot. What we do have is a genuine commitment to responding to messages that help us improve.

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General Enquiries

For questions about our content, tools, or general feedback.
[email protected]

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Content Corrections

Found an error in our tax calculations or salary data? We want to know.
[email protected]

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Topic Suggestions

Want us to cover a specific profession, tax topic, or financial question?
[email protected]

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Legal & Privacy

What We Can and Can't Help With

We can help with:

Questions about how our calculator works or why a figure looks different from what you expected
Corrections to ATO rate changes we may have missed
Salary data that looks significantly off for a specific profession or region
Suggestions for new profession salary guides or blog topics
Technical issues with the website (broken links, display problems)

We can't help with:

Personal tax advice — we are not registered tax agents. For personalised tax advice, please contact the ATO on 13 28 61, a registered tax agent, or visit ato.gov.au.
Personal financial advice — we are not licensed financial advisers. For investment or super advice, seek an ASIC-licensed adviser.
Employer disputes — for unpaid super or wage disputes, contact the ATO or the Fair Work Ombudsman at fairwork.gov.au.

Response Times

We aim to respond to all emails within 3–5 business days. Corrections to factual errors are prioritised and we aim to address these within 48 hours.

About Our Content

All content on SS Traders is reviewed annually against current ATO guidelines. Tax calculations are based on legislated rates for the 2025–26 financial year. Salary figures are indicative estimates based on publicly available data from SEEK, LinkedIn Salary Insights, and the ABS. They are not guarantees of earnings.

For more about who we are and how we approach our work, see our About page.

Contact Us